Most people can do simple troubleshooting and I'm sorry it's proven to be too much for you. In some instances, return shipping charges are estimated rather than based on the actual weight of the package. Hopefully I won't have to do a chargeback. What happens if the buyer refuses to pay for return shipping? Privacy Policy. You could also (politely) demand of the eBay rep that the Dispute be closed in your favour immediately because of the refusal to send a return shipping label. Type a message to the buyer. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Typically shipping software is used to create return shipping labels. Youve got three options to get it to UPS: Copyright 1994- I'm nto trying to scam anybody. Return postage for buyers | eBay Log in, make a label, send it back and move on. What to do when seller can't send a return shipping label? eBay may automatically accept a return request from a buyer on your behalf if an eBay shipping label is available. ", Are you sure you can't send it USPS Priority International? Tip Need a Shipping Label? I was actually quite puzzled how I got the message titled "The seller can't send a return shippnig label," because the message appears to come from eBay itself (not the seller). It also allows the seller to control postage costs on returned items as the seller can choose the lowest cost mail class option to have a product returned. Contact the seller for a return shipping label. Seller not sending return label - The eBay Community I'm returning an item - Seller can't give a shipping label. If they can't provide one, you can purchase a label, and we'll ask the . This is twice the price of the fishing rod. I requested a refund, which was accepted, but got an email: "The seller can't send a return shipping label""Seller [] let us know that they can't buy a return shipping label for you to use for ASUS ZenFone 2 ZE551ML - 64GB - Silver (Unlocked) Smartphone.". edit He's refusing to give me the money first to ship it back. I request a return for an item which was accepted by the seller yesterday. You can create and email return shipping labels to customers easily using Stamps.com. Thanks,pjcdn2005. Get Your Package Ready. Thanks! Create Return Labels in Commerce Manager | Meta Business Help Center Return electronic devices The reps there are better with more difficult issues. The shipping will cost me 300 usd(UPS) because the rod is 1.5 m long. Select your carrier and enter the tracking number. If you use alternative shipping arrangements, the return shipping charges arent included in any eBay Money Back Guarantee refund youll receive. Bring it to the drop off location with the item you want to return. This is normally 3 full business days. Heres how to send your own label from the View return details section: Language barriers may make it difficult to purchase an international return label. Solved: Seller can't send a return shipping label and I c - eBay In response to femmefan1946. My questions: how long do I have to before my refund request is cancelled? On the 21st you might have the option to ask 'ebay to step in' but if I were you I would definitely call and explain that the seller did not provide a label. 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How to Purchase a Return Shipping Label - Etsy Help Buying used phones requires a little bit of willingness to learn.". Something went wrong. You might want to first package the phone so that you can give them the weight and dimensions for the label. So you have an open Dispute for Not As Described, the seller has been told to send you a Return Shipping Label and has not. Hand the labeled package to your friendly neighborhood driver. I was sent the wrong DVD from the UK. Ifyou use an eBay returns label, tracking details areautomatically uploaded. How to use your eBay earnings to purchase shipping labels. Select 'Internet Options'. By accepting the return but not providing a return label@olsus_flhkv3ce4the seller has stalled you, as there will never be any option to ask eBay to step in. I'm nto trying to scam anybody. They will probably extend the request by a few more days to give the seller a little more time to pay for return shipping and if he doesnt, they will refund you without requiring a return. Choose Orders & Shipping. And if the seller does not do that, then I have to wait until this friday until Ebay can step in and give me a return label at no cost to me. Make sure you know what you can ship and what you cant to avoid delays and fines. https://twitter.com/askebayhttps://www.facebook.com/eBay/. Our system defaults to the seller paying for the shipping label. If you return an item using a paid method, we'll deduct the cost of return shipping If the seller won't send you the funds to return the DVD, return to the case on day 4 and ask Ebay to step in. I don't accept returns, why do I have to pay for a return shipping label? Choose how fast you want your package to arrive. Enter a message to send to your buyer along with the return label. Examples of alternative shipping arrangements. What number should I call for customer support?
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