Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. Each of the lawyers on this site are either Managers, Members, Partners, Limited Partners or staff attorneys. WebThese instructions are for informational purposes only and do not constitute legal advice or substitute for the provisions of any statute, rule, or regulation. The Rule prohibits debt relief companies from charging fees before settling or resolving a consumer debt. Consumers who are struggling with debt care very much about how much money they will be able to save, and Defendants knowingly overestimate those amounts. >> The /Parent 4 0 R /Parent 8 0 R This website is an advertisement. Another consumer wrote: I requested a refund because no work had been done. /Contents [170 0 R 171 0 R 172 0 R] Anne that is so good to hear about the refund. /Type /Pages /CropBox [0 0 612 792] /CropBox [0 0 612 792] /MediaBox [0 0 612 792] /Parent 12 0 R /CropBox [0 0 612 792] /Type /Page 26 0 obj /CropBox [0 0 612 792] But Defendants settled the account for more than the consumer could possibly pay. /CropBox [0 0 612 792] See BrokerCheck by FINRA, James M Katayanagi, available at https://brokercheck.finra.org/individual/summary/4890437; Complaint, Department of Enforcement v. James M. Katayanagi, (FINRA Office of Hearing Officers, Proceeding No. Don't have an account? endobj 37 0 obj >> /Parent 10 0 R /CropBox [0 0 612 792] Timothy Burnette is, on information and belief, the sole member and manager of Burnette Legal Group, LLC d/b/a Monarch Legal Group. /Type /Page << Monarch Law Group offers personal injury, commercial litigation, corporate law, matrimonial/family law and real estate legal services. /Kids [45 0 R 46 0 R 47 0 R 48 0 R 49 0 R 50 0 R 51 0 R 52 0 R 53 0 R 54 0 R] /Resources 193 0 R /Type /Page << /CropBox [0 0 612 792] /Parent 12 0 R After an initial phone call, Defendants send paralegals or notaries from third-party companies to prospective consumers homes or those representatives conduct a presentation virtually. 0330 127 8888. endobj The City of Chicago filed a lawsuit against Strategic Financial Solutions, Burnette Legal Group, Timothy Burnette, and Monarch Legal Group on July 26, 2022. /MediaBox [0 0 612 792] This assumption is unrealistic. Defendants Do Not Provide Contracted-For Litigation Defense Services, Leaving Chicago Consumers to Defend Themselves in Court, Timothy Burnette Controlled and Directed Monarchs Conduct, Defendants Deceive Potential Customers by Posting Fake Reviews, Strategic Engages in Unfair and Deceptive Practices in its Debt Resolution Business Across the Country, https://brokercheck.finra.org/individual/summary/4890437, https://www.finra.org/rules- guidance/oversight-enforcement/finra-disciplinary-actions?search=2013035572001, Former Credit Counseling Executive and Serial Dirtbag, Andris Pukke Arrested, Litigation Practice Group Lawsuit by Business Partner All Service Financial We Want Our Money, Refunds Sent to Students Deceived by Student Advocates Debt Relief Scam, Clay Advisors Same Debt Consolidation Loan Mailer, Different Name, https://getoutofdebt.org//20126/how-to-try-to-get-refund-from-debt-relief-company, https://getoutofdebt.org/20126/how-to-try-to-get-a-refund-from-a-debt-relief-company, How to Get Out of Debt Without Getting Scammed and What to Do if You Have Been, The Beach Misses You: A Financial Fable For Happiness And Internal Peace, Get Out of Debt Guy Podcast - Reader Questions - AMEX Arrrgh, Getting Out of Debt and Making Lots of Extra Money is Easy When You Do This One FREE Thing, Is Your Debt Relief Company a Scam and How to Make an Extra $800 a Month to Make Ends Meet. This is contrary to everything I was told on a monthly basis from them., d. One consumer requested that the company get a [b]etter protocol explaining to clients how they assess fees and refunds.. I asked several times to make sure I understood correctly the proposal of the program- the calls were recorded, they said yes, in 24 moths you will be out of debt and your credit score would not get affected. A reasonable consumer likely would decline to contract with Monarch had she known that debt negotiation and customer service would be outsourced to another company in another state that is staffed by non-lawyers. /Annots [] << /MediaBox [0 0 612 792] BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. << endobj /Rotate 0 | Read 41-44 Reviews out of 44. /CropBox [0 0 612 792] Instead, Defendants require consumers to sign an Account Servicing Agreement with Reliant Account Management, LLC (RAM). Reviews of Defendants on various online platforms like Glassdoor, Google, and Better Business Bureau paint starkly different pictures. Monarch 32 0 obj Copyright 2020 Business Consumer Alliance All Rights Reserved. But on information and belief, most consumers cannot invoke that policy because the terms and conditions are restrictive and exclude most consumers. Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. Money Personality Quiz and Test. Flats for sale in Edinburgh City; Homes for sale in Edinburgh City; Apartments for Rent in Edinburgh; View customer complaints of Monarch Legal Group, BBB helps resolve disputes with the services or products a business provides. | Read 21-40 Reviews out of 42. The consumer did not hear from Monarch for two weeks. 3 0 obj /Resources 133 0 R Defendants make these representations in order to secure consumers participation in their debt resolution program. /Parent 4 0 R Complaint Form - Office of State Inspector General /Annots [] Defendants also know that consumers debts will accrue interest because they instruct consumers to stop making payments on their debts. /Type /Metadata Web203 N La Salle St Ste 2100 Chicago, IL 60601-1226 Visit Website (312) 273-5020 Customer Complaints 105 complaints closed in last 3 years 40 complaints closed in last 12 months 20 0 obj Monarch Investment and Management Group Engaged Employer Overview 261 Reviews 105 Jobs 565 Salaries 39 Interviews 77 Benefits 67 Photos 93 Diversity + /Annots [] /Rotate 0 203 N. LaSalle, #2100, Chicago, IL 60601 Through their unconscionable practices, Defendants have harmed Chicagoans seeking to get out of debt. BBB Business Profiles may not be reproduced for sales or promotional purposes. endobj The city`s investigation did not reveal any Your experience matters. BBB reports on known marketplace practices. /Resources 129 0 R Monarchs website says that the company can assist people in debt by helping them file for bankruptcy or through its debt resolution program. /Contents [158 0 R 159 0 R 160 0 R] Second, Defendants predict that they will negotiate settlement agreements at around 40% of the debt consumers owe when they enter the payment plan. /Rotate 0 Your experience matters. /Annots [] Copyright 2022 Monarch Legal Group Reviews. Also in 2010, the State of Illinois passed the Illinois Debt Settlement Consumer Protection Act, 225 ILCS 429/1 et seq. First, that program is most profitable for Defendants. /Annots [] /Annots [] PRIVACY POLICYTERMS AND CONDITIONS. TrustPilot Reviews Monarch Legal Group Reviews document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); My Guide to Getting Out of Debt With Proven Methods and Smart Ideas, Major Changes to All Your Federal Student Loans to Be Eliminated in Bankruptcy, Those That File Bankruptcy Do Better Than Those That Dont, Why Income-Based Student Loan Payments Can Be a Terrible Trap. According to the script that outside paralegals or notaries read at these short meetings, a Monarch attorney reviews the consumers file after the meeting and calls the consumer within a few days of the meeting. Consumers have no recourse if the program is taking more time than promised or, after relying on Defendants misleading estimates, consumers find themselves unable to make their payments. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. International Association of Better Business Bureaus. /CropBox [0 0 612 792] Defendantsa debt settlement companyknow that debt accrues substantial interest and late fees. The Act prohibits charging any type of fee other than set up or enrollment fee of no more than $50, and a settlement fee in certain circumstances. ] As described in Section VI below, Monarch repeatedly fails to provide those services. 225 ILCS 429/125(c). Do you agree with Monarchlegalgroup's TrustScore? The Cohn Law /Resources 241 0 R Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. /Parent 9 0 R endobj Strategic created a wholly-owned subsidiary called Carolina Client Services, LLC to carry out the solo practitioners debt settlement program. endobj /Rotate 0 Complaints for Monarch Legal Group in Chicago , IL
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