Working at Kier Group: 685 Top Reviews | Indeed.com Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Kier Group Employee Reviews for Truck Driver in Bridgend Thank you for taking the time to submit your feedback. Ive had two separate major issues with my property since moving in and Kiers representatives have tried their utmost to avoid taking any accountability for both of them. All it took was one call and I had an electrician out within two days. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! when a legal framework applies and we will then advise you about how to make your concerns known. Additional sacks for refuse because you have run out - Must be pre-ordered via the . If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. kier bridgend complaints. This is because it is better to look into your concerns while the issues are still fresh in everyones mind. Nov 09, 2020. Snapshot; Why Join Us; 704 . They call themselves builders? I recently had my place rewired and a few things weren't how I wanted them. Well always be on hand with guidance and support to help you get the results youre looking for. If you have requested a missed collection before 12pm they should be collected today. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. So many issues with everybodys homes its unbelievable. Reporting issues - Bridgend CBC Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. Concerns and formal complaints policy - Bridgend CBC We take your concerns and complaints seriously and try to learn from any mistakes weve made. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. Home | Resident Service Portal - Kier If we find that we got it wrong, we will tell you what and why it happened. 685 reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Normally, we will only be able to look at your concerns if you tell us about them within six months. If we did not do something well, we will aim to put it right. Kier | Our Locations Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Best and worst companies at resolving issues. Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . You can report a missed recycling or waste collection online via the Kier website. . Learn more about Resolver Pro and how to claim your business. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art Cardiff - Conway House. Property Results | Resident Service Portal - bridgend.kier.co.uk If necessary, we will produce a longer report. Please check with your phone provider if you are unsure about how much a call will cost. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Click on a service above for more options or click here to look up another property. Tel: 01656 643643 Resolver can help you send your complaints to Kier. Updated on 24/03/2023 . For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Garden waste collections are available to Bridgend County Borough residents. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Your feedback. Email: You can be certain that youre talking to the right person at the right time. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Employers / Post Job. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . You can also use this concerns and complaints policy if you are someone under the age of 18. Click on a service above for more options or click here to look up another property. Email: If your complaint covers more than one body (e.g. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. Recycling and waste - Bridgend CBC Then like us on Facebook and follow us on Twitter. For the best experience please use a JavaScript enabled browser. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. 2023 Trustpilot A/S. . 23 Cemetery Road, Bridgend, CF31 1NA. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. You can contact the Ombudsman by: There are also other organisations that consider complaints. Its quick, easy and totally free. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. Here are 8 tips for writing great reviews. Select 'Recycling collection' if it was a missed recycling collection. 203469. Bridgend Maesteg Road, Tondu Bridgend CF32 9HZ Cardiff - Conway House Conway House. They are rude and arrogant staff are werid people I QUIT! If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. You can ask for a copy of our form from the person with whom you are already in contact. Find jobs. Property Results | Resident Service Portal - bridgend.kier.co.uk We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. Start of main content. You can report a damaged or faulty street light online via My Account. We will set out to you our understanding of your concerns and ask you to confirm that we have got it right. Fill in the online form. 62 Village Court, Broadlands, Bridgend, CF31 5DY. Property Results | Resident Service Portal - bridgend.kier.co.uk You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Conway House, St Mellons Business Park Cardiff . We can collect larger household items such as sofas, doors and beds. Tell them that you want us to deal with your concern formally. Conway House. Unfortunately this position has been closed but you can search our 470 open jobs by clicking here. If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. All rights reserved. I wouldnt ever buy again. Just raise a case and leave feedback after. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. However, sometimes you may have a statutory right of appeal e.g. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. You can get in touch with our central complaint contact point on tel 01656 643565 if you want to make your complaint over the phone. Appalling customer service. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. It goes against our guidelines to offer incentives for reviews. Occasionally, we might suggest mediation or another method to try to resolve disputes. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. We therefore expect you to be polite and courteous in your dealings with us. Please place your recycling and waste at your propertys edge by 7am on your collection day. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. Thank you for your understanding. Recycling service complaint; Schedule. Customer service is awful and they dont accept responsibility . For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council We appreciate your views and will use them to improve our website. I see a lot of ppl complaining about kier. Manchester- Optimum House. Complete health and safety risk! Resolver is a totally free service that you can use to complain effectively. 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